mystorage Warwick

Stephanie was very pleasant & professional.

I had a nice talk with the Site Manager about my complaints and I have to say she was really encouraging. She apologized for the wait and said the change of password was an accidental, just an auto reflex on the paperwork. The storage units I have to say Are well protected & clean. I feel safe with my things being stored here. I am pleased the staff is understanding.

I ended up being here for 3 hours due to others in line & only one representative. My friends had to unload my truck without my help. I felt like the information I had filled out online should not have had to be repeated. Nor did I feel good about being forced to sign for rental insurance. I already had it & was told she couldn't rent it to me without it. Those papers were packed. Thank goodness for a quick guy at my Insurance Company because I found it online. There should have been a clause for insurance not forced to purchase. My password on the my storage site was changed after I had my acct already set up. What's up with that ?