Public Storage - Sterling - 47038 Harry Byrd Hwy

This facility is convenient to where I live and has environmentally controlled units. The only drawback is that there are short stairways in the building I am in, and no carts that I could see....the stairs kind of cuts off the ability to use carts for this first-floor unit anyway. The unit is suitable for my needs since I wont be coming here often, and otherwise provides easy access. The office staff is responsive, knowledgeable, and personable; many thanks!

The person I have talked to was very responsive and professional!

My decesased son left a storage area full of items and it fell to me and his brothers to take care of the items inside. I was assisted by the locatiion Manager, Michael who was incredibly kind and helpful in opening the area [we did not have the key] and moving to another unit where all items will be safe until we have the time to go through each box. Michael could not have gone further beyond what would be expected.