Public Storage - Woodbridge - 15101 Smoke Court

I am new to storage renting and the property manager Shah was very kind and helpful when I arrived to move in. He assisted me with getting a unit, showed me how to get in and out and even stayed late to make sure I was accommodated. Sparkling clean facility, safe location with plenty of lights and the best customer service around.

The storage unit is reasonably priced. It is close to my apartment and meets my needs. I am moving from a former storage unit farther away and more costly. I have been four times to drop off items. The first two times. No problem. The 3rd visit was difficult. A very large truck was moving someone out. The movers had secured ALL of the available carts. It should be suggested that groups limit the number of carts; leave one for others, etc. Today when I arrived, a moving company had four carts. There were two other carts locked up on the wall with a chain. No one was in the office. No local number posted on the door for me to call about locked up carts. It was around 12 noon. While the price is good and the location is good, folks moving things in and out have not been given any guidelines on courtesy. Or, if they have, they ignore it. I move things myself in short trips as it works within my schedule. However, I know now that a cart is only available 50% or less of the time. I need to make it a point to bring a collapsible wagon in order to move quickly.

I had a quick intro and was on my way to moving in. The place is clean and has plenty of carts for assistance.