Public Storage - Bremerton - 4505 Auto Center Way

My experience with the staff person on duty was exceptional. Although she was a trainee and working alone she made every effort to ensure that I my booking was taken care of satisfactorily. I would recommend Public Storage just based on the, staff, ease of transaction, pricing, and storage access. I would take some points away however due to the facility depreciation and amenities. The interior walls between units are thin plywood possibly presenting a security risk and while there was a light fixture there was no light bulb in the unit and the staff explained to me that the electrical was not working on that block and the units have no heating. The personal business is great but I would suggest some structural improvements to the facility.

HIDDEN FEES! The call center failed to mention 2 hidden fees. 19.99 for a lock that is yours to keep but is useless anywhere but their unit doors, and insurance ranging from $11-15 per month, both are required in order to rent here. After the fees, it would have been cheaper to get a unit somewhere else.The girl in the office was fantastic though, it wasn't her fault the call center failed to mention the hidden fees.

Great customer service and great choices!