Public Storage - Kent - 7421 S 180th St

The attendant was very personable and helpful!

All good, no complaints, got a thorough tour along with simple instructions on pass codes and times I can be at storage unite, all was made easy with Public Storage staff.

My 2nd storage experience started out great until I went in to store some things in my unit. The lady (Alicia I think) that helped me decided to switch the floors on my access code so I couldn't get to the 2nd floor. Why she changed it I have no clue but it delayed me from getting to my unit and by then the issue was closed. So I called the number on the website. The lady I spoke with was so helpful. I was taking a risk since I didn't know if she was going to be able to help. She was indeed able to help and confirmed Alicia did move the floors on my access code and moved them back so I could get into the unit. Unfortunately I had trouble a 2nd time same issue what ever was done before was only temporary? But the gentlemen from calling again that helped me went above and beyond on the phone to make sure I didn't have anymore problems. I couldn't thank him enough.