Public Storage - Greenfield - 4750 S 108th Street

Not only is Cathy pleasant and professional, she's easy to talk to and super helpful. I recommend this specific PS to anyone with storage needs. I've dealt with many storage companies including other PS and this is by far the best!

I was in need of a unit quickly, and the site manager Cathy was there to help after I called the general number and made a reservation. Cathy was prompt, efficient, reviewed all my potential needs, etc. She was VERY busy that day, but still took the time to review everything she needed to with me to make sure that I had everything I needed and that I fully understood all the terms and conditions. I didn't purchase anything additional based on my situation, but I bet she sells a lot, because she is thorough. Even though she was swamped, she was pleasant, fun, and energetic, and coming from a past retail management background, that is not always easy to do!

Kathy was detailed and thorough as she walked me through the process of seeing the unit prior to signing paperwork and confirming I was happy with the unit. Kathy also asked me to comment on my experience and gave me a card with which i could write a review. I understand that such reviews are helpful at the time of reviews and raises and based on my experience with Kathy she is worth it. I did see also how she dealt with other customers and again she was friendly and engaged. Too often we only comment when customer service is bad. I would encourage others to always comment on the goodness we experience so that the right people are out there on the front lines of service. Being in a service industry myself I appreciate great, caring and attentive service. Thanks Public Storage and THANK YOU KATHY!!