Extra Space Storage - 7200 - Pompano Beach - Sample Rd

Vanessa Diaz

Finally a quick and easy smooth move! Staff was wonderful. Donnell especially went above and beyond to assist me in securing my storage unit. Facility very clean and secure. Thank you all for your services. Il

Lilly Hernandez

The best experience ever renting a storage. Donnell was amazing. He provided excellent customer service and helped us get exactly what we were looking for. He was courteous and professional just as all the other employees at this location. Thank you for all your help.

Alex Russell

February 11, 2026

Severe Security Breach and Negligence — Avoid This Facility I am a long-term customer currently living out of state and I am appalled by the lack of security at this Pompano Beach location. My unit was breached and my heavy-duty lock was removed. The manager, Donnell, sent me photos showing my property was tampered with and electronics boxes were ripped open. When I called for an explanation, the manager admitted on record that building security is compromised. He stated that doors can be left ajar and there are many ways to gain access without a code. Despite these security failures, he flatly refused to perform an inventory check to help me identify stolen items for my police report. Extra Space Storage claims to offer peace of mind and top-tier security. In reality, they allowed my unit to sit unsecured for days and are now obstructing my attempt to document my losses. Other reviewers have noted the gates are left wide open at night. This is not a secure facility. It is a playground for thieves. I have filed a report with the Broward Sheriff’s Office and will be pursuing full legal action for gross negligence.

Amanda McCrea

Carole at front desk is the best! We upgraded our unit and actually saved money. Didn’t even have to swap floors, so switching units was a breeze. All the staff is super friendly and helpful. Happy customers :)

Ron

Carole and Donnell are the best. They both take great care of the property and facility. It’s a really big job and they both always have a smile on their faces. They wear many hats and are always eager to help. I would highly recommend them for their hard work ethics, their customer service skills, and most of all their integrity. If you need storage this is the place to have it!